Privacy Policy

Last Updated: November 11, 2025

1. Introduction

Healing Angels Home Health Inc (“Healing Angels,” “we,” “our,” or “us”) is committed to protecting your privacy and  the personal information you share with us.
We collect and use your personal and mobile data solely for the purposes of providing our services, coordinating care, and complying with legal obligations.Your data will not be transferred to external organizations.  
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website www.healingangelshh.com, communicate with us, or use our home health care services.By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information that helps us provide safe, effective, and personalized care.
The information we gather includes:
‍A. Information You Provide to Us :
1.Personal identification information (such as name, contact details)
2. Mobile data(such as phone number, device information)
3. Service usage information
4.Medical or health-related information (when relevant to care services)
5.Insurance or billing information.
Any other details you share through forms, emails, or conversations with our staff.

‍B. Information Collected Automatically: When you visit our website, we may automatically collect: Your IP address and browser type, Device details and operating system. Pages viewed and time spent on our site. Referring URLs and general location (city or region). This data helps us improve site performance and user experience.

‍C. Information from Third Parties: We may receive limited information from healthcare providers, insurance companies, or business partners when necessary to deliver or coordinate care, verify coverage, or comply with regulations.

3. How We Use Your Information

We use personal information to:

• Deliver and improve our services
• Communicate with you about appointments, billing, and care
• Respond to questions or feedback
• Maintain legal and regulatory compliance (including HIPAA)
• Improve our website and service offerings
• Coordinate care as required
• Send administrative notices, updates, or policy changes
• Protect against fraud or misuse of our services

We do not share our information with third parties for marketing or any other unrelated purposes. We do not sell or rent your personal information.

5. Cookies and Online Tracking

Our website may use cookies or similar technologies to improve functionality and analyze usage.
You can manage or disable cookies in your browser settings; however, some features of the site may not work as intended if cookies are turned off.

6. Data Security

We use administrative, physical, and technical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Although we take appropriate measures, no online system is 100% secure, and we cannot guarantee absolute protection of your data.

7. Data Retention

We retain personal information only as long as necessary to:

• Provide care and related services
• Comply with legal, accounting, or regulatory requirements
• Resolve disputes and enforce agreements

When information is no longer needed, we securely delete or de-identify it.

8. Your Privacy Rights

You have the right to:

• Inquire about your data
• Ask for corrections or updates
• Request deletion of certain information
• Restrict or object to specific types of data use

You may opt out of messaging campaigns at any time by following the instructions provided in each message or by contacting us directly. California residents may also request a summary of personal information categories we collect and share.
To exercise your rights, please contact us using the information below.

9. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect information from children under 18 years of age. If you believe we have unintentionally collected information from a child, please contact us and we will promptly delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in laws or business practices.
When we make updates, we will revise the “Last Updated” date and post the new version on our website.

11. Contact Us

For questions about your privacy or to exercise rights, please contact us at:
‍Healing Angels Home Health Inc
30700 Russell Ranch Rd, Suite 254
Westlake Village, CA 91362
Email: info@healingangelshh.com
Website: www.healingangelshh.com

‍We may update this Privacy Policy from time to time to reflect changes in laws or business practices.
When we make updates, we will revise the “Last Updated” date and post the new version on our website.